Reputation Management
Your business’ online reputation is just as important as its word of mouth reputation, if not more. Online reputation is comprised of ratings and reviews as well as whatever can be found about your company in search results. With so many outlets for your business to be reviewed, it has become incredibly difficult to stay on top of them all.
Localmize’s online reputation management services will improve your overall online representation and make damaging information about your business less prominent so you can stop worrying what people think about you.
What’s Your Current Online Reputation?
Online reviews are your first impression. Your business reviews will shape your business’ online reputation and share it with everyone that researches you. Are people currently finding unflattering, embarrassing, or damaging results for your business?
With the growing popularity of dedicated review sites such as Google, Yelp, Citysearch, Insider Pages, Yahoo Local and Angie’s List and with the advent of social media, it has become very easy for consumers to share their opinions, both positive and negative, on the internet.
New & potential customers can now see what every customer is saying about your business online, and unfortunately the angry people tend to share their opinions more often than the happy people which can lead to a very misleading representation of your business. As a result, it is very difficult for a business to manage all the reviews and comments across all the social platforms and forums, and even a small number of negative reviews could mean the difference between a sale and a lost opportunity.
There’s no reason to surrender to the effect these negative results have on your potential customers. Localmize provides online reputation management services so that your business can improve how people see it online.
Benefits of Online Reputation Management
- Review alerts: Receive instant review alerts
- Get new reviews: Get new reviews via SMS or email with a customized message
- Review response on 3rd party sites: Respond to 3rd party reviews all from your dashboard; all in one place
- Social review apps: Promote your best reviews to Facebook and Twitter
- Reporting: Monitor and track reviews & ratings over time, by location, visitors, positive/negative reviews, etc.
- Mobile App: Easily manage online reputation and custom experience on-the-go with the app
Monitoring Your Online Presence
Monitor in real time top consumer where your business might be mentioned for what is being said about you online and give you the tools to quickly respond.
People’s positive opinions should be just as visible as the negative. For those unfortunate instances of negative comments, you should have the opportunity and ability to address the situation. Maybe you’d like to know in order to make improvements in the future, or maybe you’d like to be in contact with a commenter in order to remedy the situation. Either way, it’s hard to do so without constantly monitoring your entire online reputation.
Unfortunately, negative information can only be taken down by whoever posted it, but the trained online reputation management experts at Localmize can reduce damaging information so that it is less prominent. Our experts can help you stay on top of your online presence with our online reputation management services so that you can start with your best foot forward with every potential new client who researches you online.
